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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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The cattier K

October 15, 2025

5  out of  5
rating by The cattier K
"Pleasant and very helpful"
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Sherri French

October 2, 2025

5  out of  5
rating by Sherri French
"Samantha was very knowledgeable and helpful. It was nice to do business so efficiently."
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John Palm

October 1, 2025

5  out of  5
rating by John Palm
"Samantha Farris was very helpful in adding my new car to my insurance policy. She was very knowledgeable about everything I needed to know about the process of my new vehicle and the future removal of my old vehicle. Very fast process and she understood right away that I was short on time. Highly recommend!"
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Naïm Benktib

September 26, 2025

5  out of  5
rating by Naïm Benktib
"State Farm and in particular Samantha have been great and extremely helpful. I come from abroad and I’m not used to this in the US, and Samatha has helped me through every step even when I struggled with setting up things properly. Thanks for the reactivity, kindness and support."
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Kelly Manning

September 23, 2025

5  out of  5
rating by Kelly Manning
"Samantha is always there to answer my 101 Questions every time I call! Awesome To work with And she make sure you understand everything in full detail!"
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Jonathon Duke

September 23, 2025

5  out of  5
rating by Jonathon Duke
"Lankford’s staff has done an excellent job of taking care of our insurance needs since we moved to the Baldwin County area. I really appreciate that they communicate with me in whatever way is best for me. Sometimes it’s email, sometimes a phone call, and sometimes even through text messages. If you need any help I am sure they are all great, but I know for sure Emily or Samantha will get you taken care of."
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Lisa Marie Atchley

September 17, 2025

5  out of  5
rating by Lisa Marie Atchley
"Josh Lankford State Farm agents have been amazing. In the past I have had to switch back and forth other agencies because of either pricing or lack of communication and misinformation, but Samantha has done an incredible job and I finally feel a loyalty to a company and that says a lot. Great job."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Steven Isbell

September 12, 2025

5  out of  5
rating by Steven Isbell
"Josh and his team have always been very helpful and professional. Any issue I’ve ever had he’s either help me with or help me find a solution. I would recommend him for any insurance needs to have."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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stephanie hayes

September 12, 2025

5  out of  5
rating by stephanie hayes
"Staff are always so friendly, knowledgeable, and helpful."
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Michelle Brown

September 9, 2025

5  out of  5
rating by Michelle Brown
"Extremely friendly and so very helpful. Immediately pulled up our account gave me the information I needed and even called for me. Samantha was super. I was needing my roadside assistance information and she gave me the info I needed"
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Joshua

September 8, 2025

5  out of  5
rating by Joshua
"A very responsive agency that works hard to get you the best possible coverage. I like that I can call, text, or email and get a prompt response."
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Carrie Jo Burnett

August 6, 2025

5  out of  5
rating by Carrie Jo Burnett
"I recently worked with Samantha to get help with changing one of my policies. She was super fast in getting everything put together for me. Thank you so much Samantha for your great customer service!!"
We responded:
"Samantha is an asset for our team! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Larry Nichols

August 4, 2025

5  out of  5
rating by Larry Nichols
"I feel like I have received exceptional, personalized service. I am very happy with my experience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. "
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Caroline Farris

August 2, 2025

5  out of  5
rating by Caroline Farris
"Katelyn was amazing and extremely patient with me! She answered all my questions and made switching states for insurance very smooth and seamless!! She is wonderful!"
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randall smith

July 23, 2025

5  out of  5
rating by randall smith
"Josh Lankford and his team are the best. They really care about me, my family and our needs. They are never too busy to answer all my questions and give prompt, courteous and professional service. Everytime. Five stars for sure!!"
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Dj_fireworkz Tolbert

July 20, 2025

5  out of  5
rating by Dj_fireworkz Tolbert
"Brandon made a quick and his painless as possible"
We responded:
"It’s our pleasure to assist you with your insurance needs. Bradon is a great asset to our team. If there is anything else we can do to help, please let us know!"
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Hosea J

July 10, 2025

5  out of  5
rating by Hosea J
"Thanks lexy for your outstanding service to help me save on my auto insurance! I appreciate it so much. I’ll keep in touch."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Zack Jordan

July 7, 2025

5  out of  5
rating by Zack Jordan
"Can't say enough good things about Josh Lankford at State Farm! Knowledgeable, professional, and friendly! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Serena kay

June 21, 2025

5  out of  5
rating by Serena kay
"Very friendly and hard working. I got the best insurance around at the best price. Thank you!"
We responded:
"Thank you for your feedback! We're thrilled to hear that you had a positive experience with our State Farm office. If you need any assistance in the future, please feel free to contact us. We're always here to help"
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Linda Porter

June 20, 2025

5  out of  5
rating by Linda Porter
"Brandon Day provided me exceptional, over the top service. He constantly communicated updated progress on an issue I was having with a premium mailed from mortgage company not being received by State Farm Operating center. I was very confident in his ability to handle this so efficiently for me in a calm, patient, courteous manner. I would highly recommend him to anyone with insurance needs."
We responded:
"Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us!"
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Teresa Robinson

June 14, 2025

5  out of  5
rating by Teresa Robinson
"Brandon Daye was a great help in having me convert from my existing homeowners and auto insurance to State Farm. He answered all my questions and was patient with my lack of knowledge too. He increased my coverage and reduced my premium! Praises for Brandon and State Farm!"
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Alex Schimmer

June 11, 2025

5  out of  5
rating by Alex Schimmer
"Brandon was great and very helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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annabelle potter

June 4, 2025

5  out of  5
rating by annabelle potter
"Katelyn was so professional & easy to work with. Highly recommend!"
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Todd Harry

June 3, 2025

5  out of  5
rating by Todd Harry
"Emily provided an exceptional review of my automobile, golf cart, homeowners, and umbrella policies. She took the time to thoroughly explain changes and assess my existing coverage, ensuring it meets my needs. Her clear communication, attention to detail, and proactive approach gave me confidence in my insurance protection. I highly recommend Emily for her expertise and dedication to client satisfaction."
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Rachelle Carlberg

June 3, 2025

5  out of  5
rating by Rachelle Carlberg
"Lexi was so sweet and helpful today while I was working with my mom to get Alabama car insurance. She helped me switch it over from another state and answered all the questions and concerns we had. Thanks Lexi!"